Kate skillfully navigated Mom through a comprehensive three-hour interview to learn of her current situation, needs, and concerns. Kate's professional but relaxed, concerned, attentive manner helped my mother to relax and consider making significant changes that she never would have accepted directly from a family member, even if I had known what to propose and how to say it, which I did not. Kate built such a rapport that Mom asked after her in the days following the interview.
Kate's follow-up written assessment was clear, pointed, balanced, and invaluable to me when taking my mother to new doctors and her new residential care apartment near me in an adjacent state. Her timely, professional assistance illuminated for us the future path my mother needed, and elicited from my mother cooperation that I never would have gotten without Kate's help. Finding Kate was for me the single most important and valuable step in an urgent and critical process."